We are Adlam Engineering (Pty) Ltd, a South African engineering business. If you have questions about this Privacy Policy or how we handle personal information, please contact us using the details in the “Contact us” section below.

Depending on how you interact with our website and services, we may collect:

• Contact information (e.g., name, email address, phone number, company).
• Enquiry information (e.g., request details, attachments you send, project information).
• Website usage data (e.g., pages visited, time on page, referring URL, device/browser information, IP address).
• Cookie and similar data (see “Cookies” section below).
• Recruitment information (if applicable) such as CVs, work history, and qualifications that you submit voluntarily.

We do not intentionally collect special personal information unless you voluntarily provide it and it is necessary for a specific purpose.

We use personal information to:

• Respond to enquiries, provide quotes, and deliver requested information.
• Provide and improve our services, website content, and user experience.
• Operate, maintain and secure our website and IT systems.
• Communicate with you about your request or business relationship.
• Comply with legal obligations and protect our rights and interests.

Where South African law applies, we process personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”). Our lawful basis typically includes:

• Consent (e.g., where you choose to submit a form or opt into certain cookies).
• Contract or steps prior to entering a contract (e.g., when you request a quote).
• Legitimate interests (e.g., website security, service improvement).
• Legal obligation (e.g., compliance requirements).

We use cookies and similar technologies to keep the website functioning, improve performance, understand how the site is used, and enhance your experience. Cookies are small text files placed on your device. Some cookies are necessary, while others are optional.

You can control cookies through your browser settings. Disabling some cookies may affect website functionality. Our cookie banner lets you accept or dismiss non-essential cookies.

We may share personal information only when necessary, such as with:

• Service providers that help us operate our website or communications (e.g., hosting, email, analytics).
• Professional advisors (e.g., legal, accounting) where required.
• Authorities if required by law or to protect rights, safety, and security.

We do not sell personal information to third parties.

If we use service providers that process information outside South Africa, we will take reasonable steps to ensure appropriate safeguards are in place, consistent with applicable law (including POPIA).

We keep personal information only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. We may retain certain information for legitimate business purposes (e.g., record keeping, dispute resolution, security).

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration and destruction. No method of transmission over the Internet is completely secure, but we continuously work to improve our safeguards.

Depending on the law that applies, you may have rights to:

• Request access to personal information we hold about you.
• Request correction or deletion of inaccurate, incomplete or unnecessary information.
• Object to processing in certain circumstances.
• Withdraw consent where processing is based on consent (this does not affect prior lawful processing).

To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time. The latest version will be posted on this page.
Last updated: 27 Jul 2026

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@adlameng.co.za
• Phone: +27 (0)11 894 2274
• Address: Adlam Engineering (Pty) Ltd, South Africa